PokerPages > Poker News > Poker News
Ultimate Bet Awards Hellmuth Pot With Losing Hand
Thu, Dec 25th, 2008 @ 12:00am
Online poker site Ultimate Bet has found itself in the headlines again, this time after a pot worth more than $5,000 was wrongly shipped to UB posterboy Phil Hellmuth.
The hand, which took place on December 20th, was between Hellmuth and a player known as DOUBLEBALLER at a heads-up $200/$400 limit table. After Hellmuth called the final $400 on the river, the $5,600 pot was given to Hellmuth, even though DOUBLEBALLER had shown trip kings. The hand history later revealed that the 11-time bracelet winner mucked just a pair of deuces, but took down the pot anyways.
On Wednesday, Paul Legget, COO of Tokwiro Enterprises, the parent company of Ultimate Bet, released the following statement:
"On Saturday, December 20, 2008, two players DOUBLEBALLER and PHILHELLMUTH were playing heads up at a 200/400 table on UltimateBet.com. DOUBLEBALLER won hand #1162170993. The software malfunctioned and awarded the losing player PHILHELLMUTH the pot, instead of the actual winner DOUBLEBALLER. After learning of the incident, we credited the player the correct prize to his account. We then began an investigation into the malfunction. We have now completed our preliminary investigation into the software malfunction regarding an incorrect payout in hand #1162170993 on the CEREUS Poker Network.
We have concluded that the malfunction occurred because the winning player disconnected from the table at the precise millisecond when the software was awarding the pot, in conjunction with the "player's state" data being cleared from the memory cache."
Phil Hellmuth, who was involved in this incident, said, "The only time in my life where I've had one pair beat three of a kind is when I made a big bluff in a poker tournament and now because of a software malfunction in online poker. I am one of the most watched players on the Internet, and all I can say is that it is pretty obvious that there was no malicious intent and even more obvious that UB handled this problem well. Sometimes these things happen on the Internet. The important thing here is that I continue to have a ton of trust in UB's software and new management team."
Leggett's statement continues: "There is a prevention system in place designed to protect hand results against disconnections. However, after conducting an extensive source code analysis, we found logic in our code that we have enhanced to further ensure this malfunction cannot reoccur. We were able to reproduce the error on our testing systems by forcing a hand to disconnect its winning player at the precise millisecond the hand in question was awarding the pot and simultaneously flushing the "player's state" data. Had the disconnection happened literally a millisecond sooner or later the error would not have transpired.
"While enhancing the software to prevent this malfunction from occurring again, we introduced a new defect that caused 36 hands to award incorrect payouts. All players have been reimbursed for these hands as well.
"We have implemented a new method into the code and updated the game servers. Both errors are no longer reproducible. Furthermore, we are conducting extensive tests to simulate every possible disconnection scenario to ensure this type of malfunction cannot occur in the future.
"We are currently reviewing historical hands in our database to see if there ever were similar incidents in the past. Thus far, our investigation has been unable to unearth any additional historical occurrences of this malfunction. Our investigation will continue until we are satisfied that there are no additional historical occurrences.
"We recognize the severity of these issues and we will continue to give them the attention they deserve until we are absolutely certain that they cannot happen again."
More Poker News Articles
PokerStars to Sponsor Irish Poker Championship
12am Wed Mar 31st, 2010
PokerStars.com, the world's largest online poker site, just announced that they will throw their substantial weight behind one of Ireland's major poker festivals, The Irish Poker Championship (IPC), as part of the new PokerStars.com UK and Ireland Poker Tour.
UIGEA Delayed 6 Months in Temporary Victory for Online Poker
12am Thu Dec 3rd, 2009
Days before the December 1 deadline for implementing the UIGEA, the U.S. government announced a six-month postponement of the poorly defined anti-gambling regulations. The U.S. Department of the Treasury and the Federal Reserve Board jointly released a statement moving the deadline for UIGEA compliance to June 1, 2010.
Fabrice Soulier Joins Everest Poker's Pro Roster
12am Thu Nov 26th, 2009
To further strengthen its support for French poker in anticipation of the opening of that market, Everest Poker has signed renowned French poker pro Fabrice Soulier as its latest ambassador.
HHPT Co-Sponsors Bayou Poker Challenge Ladies Event Dec. 20
12am Wed Nov 25th, 2009
The HighHeelsPokerTour (HHPT), the first all women's poker tour launched on the East coast, will wrap up their 2009 schedule at Harrah's New Orleans on December 20th where they will co-sponsor the Ladies Event #14 no-limit Hold'em at 12 pm.
OPPAGA Reports on Florida's Online Poker Options
12am Tue Nov 24th, 2009
Given that UIGEA permits individual states to regulate online poker, the Florida Legislature's Office of Program Policy Analysis and Government Accountability (OPPAGA) published a report this week presenting three options available to Florida State lawmakers in order to protect consumers from unlawful internet poker: regulate it, prohibit it, or carry on with the status quo pending federal legislation.
BC Poker Champion Arrested, Charged with Manslaughter
12am Tue Nov 24th, 2009
Just two days after taking down the BC Poker Championships Main Event, Sophon Sek of Cloverdale, BC, was arrested in connection with one of the most storied crimes in the Province's history.
Local Businessman Bags European Poker Tour Vilamoura Bling
12am Sun Nov 22nd, 2009
The European Poker Tour rolled into the Casino Vilamoura last week, instantly generating the richest poker prize pool in the nation of Portugal's history.
Keikoan Captures Harvey's Lake Tahoe WSOPC Championship
12am Thu Nov 19th, 2009
This week marked the finale of the biggest annual tournament series in Northern Nevada, the WSOP Circuit championship at Harvey's Lake Tahoe. While the Main Event saw only a modest turnout, it did boast of a tough final table, and a WSOP bracelet owner as the eventual champion.
WSOP Main Event Champ Joe Cada to Appear on Letterman
12am Wed Nov 18th, 2009
The poker world will receive some late night attention tonight as "The Kid" Joe Cada, the youngest champion in the four decade history of the World Series of Poker Main Event, takes a seat next to embattled talk show host David Letterman.
First Korean Champ of Asia Pacific Poker Tour Crowned in Cebu
12am Tue Nov 17th, 2009
Another stop on the Asia Pacific Poker Tour is in the books, this time it's the APPT Cebu in the Philippines, and for the very first time a Korean player has come out on top.